Yes. we require a free meet and greet, before starting.
We ask clients have a lockbox, or other access at the residence. We can also hold a key if you prefer.
We don't do pack walks. Maximum 3 buddys in a group, not all dogs qualify.
Yes you will get an ETA message before the walker arrives, and a report on how it went.
Each week we'll send an invoice. Once you get it, we ask you send the balance using zelle or venmo.
We use an app to manage our scheduling. You can request walks in the app, and manage everything there.
We ask that clients pay the balance within 2 weeks of getting their invoice. If the invoice is not paid we do charge a $10 / day fee until the balance is paid.
If you have more than one dog in the same house, each added sibling is an additional $10. Assuming all dogs can be walked at the same time.
All walkers pass a background check, a lengthy phone and personal interview. All walkers are trained, and residents of New York.
Yes. We have a small team, you'll be assigned a walker. If another walker needs to cover, you can meet them before they enter your home.
We ask all clients are up to date on their vaccination records.
Anything that's canceled after 5 pm the day before an appointment, is a $15 dollar charge. We don't charge for the services that were cancelled, just the fee.
Only for established walking clients.
We offer a service where a walker can stay in your home, while you are gone. This is only for established clients.
We offer walks before 10 am, or after 4 pm. Any walks that are outside of 10-4 add an additional $7 / visit. Those visits can include special care like feedings.
Boarding is only for established clients. One of our walkers takes your pup into their home, pickup and drop-off included.
Anything booked on a holiday is an added $15. We include Thanksgiving, New Years Eve, New Years Day, Christmas Eve, Christmas Day, The Fourth of July, Labor day, Columbus Day, Juneteenth and Memorial day.
We have coverage on the weekend. It may be a different walker if yours does not do weekends.
Our dog excursions service takes pals nature preserves in Westchester on the weekends. Pickup and drop-off is included. Tap this to go to our excursions page.
If you decide to start, we ask you upload proof of vaccinations in our App under your client profile.
All new clients need to be walked solo first to evaluate their personality.
We offer a pick up and drop off service, for clients that want a trip to the dog park. Tap here to learn more about that.